Customer service is the focus of all our work, and the basis for everything we do is a comprehensive but easy-to-understand consultation with an experienced accident repair expert. We make the recommendations and you make the decision. Quickly and efficiently, you receive an accurate calculation of the costs using advanced computer technology.
SPIES HECKER
We only use the highest of quality products when repairing your car, this is why our choice of paint brand is Spies Hecker. Click here for more information.
I've had the misfortune of needing accident repairs twice now, both times through no fault of my own, and both times Ashford Accident Repair Centre has been an absolute godsend. Seriously, they're brilliant.
Right from the get-go, you're in good hands. Tracy on reception is just wonderful. She's always so polite and genuinely helpful, taking the time to patiently explain everything. When you've just been in an accident, having someone calm and clear guide you through the process makes a huge difference.
And the actual repair work? Honestly, it's flawless. My Polestar 2 came back looking like it had never even had a bump. You just know they've put real care into it. What really seals the deal for me is that they don't just fix it; they give the entire car a full valet before handing it back. It's those little touches that show they really care about their customers.
If you ever find yourself needing an accident repair, I wouldn't hesitate for a second to recommend Ashford Accident Repair Centre. They've genuinely earned my trust. Thank you 😀
Right from the get-go, you're in good hands. Tracy on reception is just wonderful. She's always so polite and genuinely helpful, taking the time to patiently explain everything. When you've just been in an accident, having someone calm and clear guide you through the process makes a huge difference.
And the actual repair work? Honestly, it's flawless. My Polestar 2 came back looking like it had never even had a bump. You just know they've put real care into it. What really seals the deal for me is that they don't just fix it; they give the entire car a full valet before handing it back. It's those little touches that show they really care about their customers.
If you ever find yourself needing an accident repair, I wouldn't hesitate for a second to recommend Ashford Accident Repair Centre. They've genuinely earned my trust. Thank you 😀
Highly recommend Ashford accident repair centre. The staff could not have been more helpful and understanding.Thank you to all the team. Specially the lovely Tracey in reception who kept me calm and kept me totally up to date regarding the whole job.
The staff are very lovely to speak to, polite, helpful and will answer any questions you have. I had someone reverse into my car while I am sitting in my house, my insurance company were brilliant in organising everything. Ashford accident repair centre were good enough to collect my car and I was told it would be about 10 days for the repair to be done. Nine days later I collected it. They have done an absolutely brilliant job. They even valitted the car for me. Another brilliant job. I would recommend them to anyone.
From the moment that I met the lovely Tracey on reception to then meet with Steve to assess the damage then charming Cliff who dropped my curtsy car off, I have been delighted with the professionalism, clear and accurate expectation of all 3. I really feel they absolutely go the extra mile! Thank YOU guys for a smooth, professional service..
Right from the start of the repair process the service from Ashford Accident Repair very helpful kind and Considerate I was able to track the repair through the website I would especially like to Thank Tracy who’s customer service was exceptional fully understood that the process of getting your car repaired could be quite challenging and worrying she is a credit to your company and would like to pass on my thanks and best wishes to her and to all the other people who worked on the car what a fantastic job they did and was returned back to me in pristine condition and the courtesy car which was very clean fuelled up and ready for me to collect Once again I would like to thank you all for your service and would recommend Ashford Accident Repair to anyone who needs you.
Thank you so much for the amazing job you did reparing my car. I honestly thought it was never going to be like I was before the damage but you would never know. So highly rate this company, lovely receptionist who helped me with keeping me updated and the team did such a fantastic job your never know it happened. Thank you so much!
INSURANCE COMPANY?
It is your right to choose where you have your vehicle repaired. Ashford Accident works with all UK vehicle insurers.